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Fuel Surcharge

› The upward trend in world jet fuel prices in recent months has resulted in increased costs for the air express industry globally, necessitating a fuel surcharge to be levied on shipments. This surcharge applies to all courier shipments by the major courier providers.

Fuel prices movements are dictated by exogeonous macro economic factors beyond the control of the courier providers. All customers will be kept informed of any fuel surcharges on a monthly basis.

For latest update of various carrier fuel surcharge, please click here

International Courier Services

Forming part of the vital business solution package, iPlan's mail subsidiary, The Postal Connect, is also an authorised shipping out let for reputable express delivery companies - DHL and UPS. The Postal Connect is also at the same a SpeedPost agent. Companies and even individuals are able to ship everything from documents to parcels at our shipping centre.

As an aggregator of courier services, we are able to offer our clients a choice of selecting a courier service that meets their exact requirements. Our centre offers a full range of packaging supplies such as carton boxes, bubble wrap, bubble envelopes and foam (peanuts) catering to all kind of shipping requirements.

For corporate accounts, we are to offer corporate solution courier packages based on a total shipping solution. We are in the best position to advise on your shipping needs. We also offer attractive corporate rates to corporate clients.

Our mail arm have developed technolgical mail management solution to manage your outgoing International Airmail. This solution take out the cubersome of managing mail paper work, an especially tool for eCommerce merchants. Visit our mailing subsidiary website, The Postal Connect for more details.

Shipping Advice

Addressing Your AirWayBill (AWB)
The accuracy of the address affects the speed and handling of your mail. For all courier shipments, ensure that the following consignee (recipent) information is made available:-

(1) Name of Consignee
(2) Full Address (Unit No, Street Name, Country)
(3) Postal Codes (important)
(4) Contact number (important)
(the courier man will be able to contact the consignee in a situation where the consignee is not available at the stated address)

Actual Weight and Dimensional Weight
Dimensional Weight, often also referred to as 'dim weight', is calculated using the volumetric measurement of a shipment.

The formula for calculating dim weight are approved by the International Air Transport Association (IATA) and are standard throughout the industry.

Pointers to Prepare Your Shipment

The Box
Choose a box with enough room for cushioning material around the contents. If you are reusing a box, cover all previous labels and markings with heavy black marker or adhesive labels.

Cushioning
Place the cushioning all around your items. Close and shake the box to see whether you have enough cushioning. Add more newspaper, styrofoam, bubble wrap if you hear items shifting.

Sealing
Tape the opening of your box and reinforce all seams with 2” wide tape. Use clear or brown packaging tape, reinforced packing tape or paper tape. Do not use cord, string or twine because they get caught in mail processing equipment.